Please arrive 15 to 20 minutes prior to your scheduled time to prepare. Robes, slippers, towels, and personal lockers are provided when receiving most of our services. For personal comfort, it is suggested that an extra pair of underwear or a bathing suit is brought - we also provide disposable garments for your convenience.
This extra time is required for your Sensory Aveda Experience, beginning with an "Elemental Nature" consultation for you and your therapist to customize all of your treatments. We ask that cell phones and pagers are turned off.
Your treatments are reserved especially for you, so our cancellation policy requires a minimum of 24 hours notice. If you do not give 24 hours notice, you will be charged 50% of the services booked and gift certificates will be reduced to half of their value.